Peachy Cleans
End of Tenancy Terms & Conditions
Full payment must be made at the time of booking to secure your appointment. These are the terms specific to our end-of-tenancy cleans.
Full Payment Upon Booking
Payment for all end-of-tenancy cleans is required in full at the time of booking to secure your appointment.
Rubbish & Belongings
All personal belongings and rubbish must be removed before the team arrives. Rubbish removed by the team is charged at £3 per black bag.
Fridge & Freezer
Fridges and freezers must be switched off and fully defrosted at least 24 hours before the clean — otherwise they cannot be cleaned.
Cancellation Policy
A minimum of 48 working hours’ notice is required. Cancellations made with less notice will be charged in full (100% of the booking value).
No Access
The property must be accessible at the agreed appointment time. If our team cannot gain access, the appointment will be treated as a late cancellation and will be fully chargeable.
Pre-Existing Damage
Please inform us of any existing damage beforehand. We cannot accept responsibility for damage that existed before our visit.
Care & Responsibility
We treat your property with care. Concerns or accidental damage must be reported to us within 24 hours of the service.