Peachy Cleans
Cancellation Policy
We understand that plans can change. To allow us to manage our schedule fairly and offer appointments to other clients, we kindly ask for your understanding and cooperation.
48 Working Hours’ Notice
We require a minimum of 48 working hours’ notice to cancel or rearrange your cleaning appointment.
Late Cancellations
Appointments cancelled or rearranged with less than 48 working hours’ notice will be charged in full (100% of the booking value).
Working Days
Working hours are Monday to Friday (excluding bank holidays). Weekends and bank holidays are not included when calculating the 48-hour notice period.
No Access
If our team is unable to gain access to the property at the agreed appointment time, the appointment will be treated as a late cancellation and will be fully chargeable.
How to Cancel
Please contact us as soon as possible if you need to cancel or rearrange your booking. We’ll always do our best to accommodate changes where sufficient notice is provided.